Last updated: March 29, 2026
At FolioCraft, we respect your privacy and are committed to protecting it. This Privacy Policy explains in detail what information we collect, why we collect it, how it is used, and the choices you have regarding your data when you use our website or engage with our services.
1. Information We Collect
We collect information in two ways — directly from you and automatically during your visit.
Information you provide directly:
- Contact Information: When you fill out our contact or project inquiry form, we collect your name, email address, company name (if applicable), and any message or project details you choose to share.
- Project & Business Information: If you become a client, we may collect business-related information necessary to deliver our services, such as brand assets, login credentials for platforms, or documentation you share with us.
- Communications: We retain records of our email or messaging correspondence with you to ensure continuity of service and proper project handoff.
Information collected automatically:
- Usage Data: IP address, browser type and version, operating system, pages you visit, time spent on each page, and referring URLs.
- Device Information: Device type (desktop, mobile, tablet), screen resolution, and hardware identifiers used for analytics and optimization.
- Cookies & Tracking Technologies: We use cookies and similar technologies (e.g., local storage, session storage) to maintain session state, improve usability, and gather aggregate analytics on site traffic.
2. How We Use Your Information
The information we collect is used solely for legitimate business purposes. Specifically, we use it to:
- Respond to your project inquiries and provide accurate service quotes.
- Communicate with you about ongoing projects, deliverables, and timelines.
- Deliver, improve, and maintain the quality of our services.
- Send project-related updates and, if you opt in, occasional service announcements.
- Analyze website traffic patterns and user behavior to improve our site's design and content.
- Prevent fraud, unauthorized access, and ensure compliance with our legal obligations.
- Meet contractual obligations agreed upon in individual project contracts.
We do not use your data for automated decision-making or profiling in a way that produces legal effects concerning you.
3. Cookies & Tracking
Our website uses cookies to function properly and to understand how visitors interact with our content. The types of cookies we use include:
- Essential Cookies: Required for core site functionality. These cannot be disabled without affecting how the site works.
- Analytics Cookies: Used to collect aggregate, anonymized data about site usage (e.g., page views, session duration). We may use tools like Google Analytics for this purpose.
- Preference Cookies: Store your choices (e.g., language or display settings) so you don't have to re-select them on future visits.
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect parts of your experience on our site.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to any third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors (e.g., hosting providers, email platforms, analytics tools) who process data on our behalf under confidentiality agreements and only for the purposes we specify.
- Legal Obligations: We may disclose information if required to do so by law, regulation, court order, or governmental authority.
- Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, client data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website in such cases.
- Protection of Rights: We may share information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of FolioCraft, our clients, or the public.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law. Specifically:
- Contact form submissions and communications are retained for up to 2 years unless you request earlier deletion.
- Client project files and associated data are retained for the duration of the contract and up to 1 year after project completion, unless otherwise agreed.
- Analytics and usage data is retained in aggregate form for up to 26 months, after which it is anonymized or deleted.
Once data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We take the security of your information seriously and implement appropriate technical and organizational safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption across all pages of our website.
- Restricted access to personal data — only team members who need it to perform their job have access.
- Regular review of our data collection, storage, and processing practices.
- Use of reputable, security-vetted third-party service providers.
Despite these measures, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry best practices.
7. Third-Party Links
Our website may contain links to third-party websites, tools, or platforms (such as social media or payment processors). We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Depending on your country or region of residence, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal data (subject to legal retention obligations).
- Objection: Object to how we process your data for certain purposes, such as marketing.
- Portability: Request a machine-readable copy of your data so you can transfer it to another provider.
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at contact.foliocraft@gmail.com. We will respond within 30 days of receiving your request.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.
10. International Data Transfers
FolioCraft is based in Morocco. If you are accessing our services from outside Morocco, please be aware that your information may be transferred to and processed in Morocco or other countries where our service providers operate. We ensure that any such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed. Continued use of our site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
We are committed to resolving any privacy concerns promptly and transparently.